It consists of an airtight container containing a moistened sponge covered with a special sheet of paper that allows moisture to pass through.
The container is composed of a lid and a base with a rubber seal that ensures watertightness and keeps the internal humidity for a long time. The sponge and the water needed to keep it moist are placed in the base.
The hydration sponge is one of the key components of a wet pallet. Its primary function is to hold water and provide a constant source of moisture to the palette paper, preventing acrylic paints from drying out quickly.
The moisture-retaining paper allows moisture from the sponge to reach the surface and is strong enough to prevent it from breaking down or decomposing when in contact with the paint.
Content:
Wet Palette
240×160 mm | 9.45×6.3 in
Made of high-strength ABS plastic. Rubber seal between case and lid provides excellent air tightness when closed. Case has non-slip rubber pads to ensure stability. The lid fits under the case to save space. The lid can also be used as a second palette. It has magnets on both sides to attach the Well Palette.
Hydration Sponge x2
220×140 mm | 8.66×5.52 in
Made of PVA, it has the necessary thickness to ensure moisture retention for long periods of time, maintaining an adequate water reserve without oversaturating the paper. It is designed to be reusable and easy to clean.
Moisture Paper (60gr/m2) x30
225×145 mm | 8.86×5.71 in
Moisture-resistant membrane paper. It is designed to be thin enough for moisture transfer, but strong enough to withstand paint application and handling for color mixing. Finished in white so as not to alter the perception of colors.
*Be sure to place the matte side in contact with the sponge and use the satin side for painting.
Elastic band
150×35 mm | 5.9×1.38 in
Ensures a tight seal for your palette during transport.
Well Palette
150×35 mm | 5.9×1.38 in
Made of ABS plastic, it has 5 wells for mixing or thinning colors, saving space on the paper. Fits on the sides of the base of the wet palette by means of magnets.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at underhillgaming111@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at underhillgaming111@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at underhillgaming111@gmail.com.